Whether you have a question about our templates or need technical assistance, we are here to help. Reach out and our team will get back to you promptly.
Near GUP School, Mepparambu Palakkad, Kerala
Monday - Saturday, 9 am to 5.30 pm
support@3designroots.com
Everything you need to know to get your new digital workspace up and running smoothly. Can’t find what you’re looking for? Reach out to our community support for dedicated assistance.
Immediately after your secure checkout is complete, you will be redirected to an order confirmation page containing your instant download links. We also automatically send a receipt to your provided email address with backup links to access your files at any time.
Our templates are fully compatible with the free versions of those platforms. For our 3D presets and architectural assets, you will need the respective baseline software installed, but no premium plugins are required unless explicitly stated on the product page.
We provide dedicated support to ensure your setup is seamless. Every purchase includes an invitation to join our digital community Discord server, where our team is available to answer questions, troubleshoot issues, and guide you through the onboarding process.
Your purchase grants you a single-user license for personal or individual professional use. While we encourage you to optimize your own workflow with our tools, distributing, reselling, or sharing the core files and template links with unregistered users is prohibited.
If you misplace your initial email receipt or cannot access your files, simply log into your "My Account" dashboard on our storefront to view your purchase history and redownload your assets. Alternatively, you can reach out to our support team with your order number, and we will resend your access links.
Because digital assets are delivered instantly and cannot be physically returned, all sales are final. However, we are committed to your satisfaction. If you encounter any functional issues or technical errors with a file, contact us immediately and we will work with you to resolve it.
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