🤝 Welcome to 3Design Roots Digital. We respect your privacy and are committed to protecting the personal data you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and purchase our digital products.
By accessing or using our website, you agree to the terms of this Privacy Policy.
📅 Effective Date: October 29, 2026
To provide you with a seamless shopping experience and instantly deliver your digital assets, we collect the following types of information:
👤 Personal Identification Information: When you make a purchase, create an account, or contact support, we may collect your name, email address, phone number, and billing address.
💳 Payment Information: We use secure third-party payment gateways (such as Razorpay). We do not collect or store your full credit card numbers, UPI PINs, or bank account details on our servers.
📊 Automated Usage Data: When you browse our site, we automatically collect basic information about your device, including your IP address, browser type, operating system, and pages visited. This helps us optimize our website for a better user experience.
We use the data we collect for the following essential business purposes:
🛒 Order Processing & Delivery: To securely process your payments and instantly email you the download links or access portals for your purchased Notion templates, 3D models, or trackers.
🎧 Customer Support: To verify your purchases and assist you with technical troubleshooting, refund requests, or general inquiries.
✉️ Communication: To send you transactional emails (like order receipts) and, if you opt-in, promotional emails about new product launches, updates to your purchased templates, or exclusive discounts.
🛡️ Fraud Prevention: To detect and prevent fraudulent transactions, unauthorized account access, and other illegal activities.
We do not sell, rent, or trade your personal information to third parties. We only share your information with trusted third-party service providers who assist us in operating our business:
🏦 Payment Processors: Services like Razorpay to securely process your checkout.
📧 Email Service Providers: Platforms used to deliver your digital product links and newsletters.
📈 Analytics Providers: Tools like Google Analytics to understand how visitors interact with our shop, helping us improve our design and product offerings.
These third parties have access to your personal information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Our website uses “cookies” (small data files placed on your device) to enhance your browsing experience.
Essential Cookies: Necessary to keep items in your shopping cart and remember your session while you navigate the site.
Analytics Cookies: Used to track page views and user behavior so we can improve our digital storefront.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept essential cookies, you may not be able to complete a purchase.
We take the security of your personal data seriously. Our website utilizes industry-standard encryption (SSL/TLS) to secure your data during transmission. While we strive to use commercially acceptable means to protect your personal information, please remember that no method of transmission over the Internet or electronic storage is 100% secure.
Depending on your location, you have certain rights regarding your personal data:
👁️ Access & Update: You have the right to request access to the personal data we hold about you and to update or correct any inaccuracies.
🗑️ Data Deletion: You can request that we erase your personal data. (Note: We may need to retain certain transactional data for tax, legal, or accounting purposes).
🔕 Opt-Out of Marketing: You can unsubscribe from our promotional emails at any time by clicking the “Unsubscribe” link at the bottom of our emails. You will still receive essential transactional emails regarding your purchases.
Our products often integrate with or require third-party platforms like Notion, Canva, Google Workspace, SketchUp, or Lumion. Please note that clicking external links or using these third-party platforms is governed by their respective Privacy Policies, not ours. We are not responsible for the privacy practices of other websites or software companies.
We may update this Privacy Policy periodically to reflect changes in our business practices or legal requirements. Any updates will be posted on this page, and the “Effective Date” at the top will be revised. We encourage you to review this policy periodically.
If you have any questions, concerns, or requests regarding this Privacy Policy or how your data is handled, please reach out to us!
📧 Email: support@3designroots.com
